Privacy Statement Marketence

This is the privacy statement of the private company Marketence B.V. (hereinafter: Marketence) is registered with the Chamber of Commerce under number 76938107 and is located at Vrachelsestraat 39 (4911BG) in Den Hout. This document explains how Marketence handles the processing of your personal data. In processing your personal data Marketence takes the utmost care.

Acquisition of personal data:

If you use Marketence's services, you yourself provide Marketence with some personal data, or personal data is obtained from you in the context of the agreement. Personal data means any data relating to identified or identifiable natural person.

Categories of personal data

Marketence processes the following categories of personal data:

Personal- Contact and name and address information, including date of birth, location information, phone number, email address;
Company information, including VAT number and Chamber of Commerce number;
Divergent delivery address;
Vehicle data, including license plate information;
Financial data, including transaction data;
Account information, which also includes your password and username;
Other personal data provided by yourself;
Data supplied by third parties.

Purpose of processing

The personal data processed by Marketence are for the purpose of:

Contacting you to inform you about the services you have purchased and their performance;
its services;
improve its services;
be able to make payments;
be able to fulfill legal obligations;
marketing and communications communications, including improving the website by analyzing visitor behavior on the website;
to be able to send newsletters;
be able to provide personalized offers;
exchange data with third parties for the purpose of providing services, as necessary.

Basis of processing

The processing of personal data is only possible under the following bases: (i) legal obligation, (ii) performance of agreement, (iii) (explicit) consent obtained from data subjects, and (iv) legitimate interest. The provision of Marketence's services involves the processing of personal data. Marketence only processes data that Marketence deems necessary for (the improvement of) the services and treats with care the (personal) data it has collected about you and your use of the services. The basis for processing these data is the agreement you have entered into with Marketence. Personal data of yours may also be processed by visiting the website www.marketence.nl/en or other web pages if you have given your consent.

Need processing

The processing of your personal data is necessary to perform the services. The services offered by Marketence cannot be fully performed without the processing of your personal data. If specific purposes relating to personal data require your explicit consent, you must give your consent separately.

Automated decision-making

If there is any automated decision-making, this decision-making is done by computer systems and/or computer programs without the intervention of human action. The data subject is himself or herself responsible for the data he or she provides and which are used at the time of the automated decision-making. If the data prove to be incorrect or incomplete, the damage resulting from this will be at the expense and risk of the person concerned. This also includes the non-, untimely or incorrect execution of the agreement.

Retention period

Personal data processed by Marketence will be retained in accordance with relevant laws and regulations. If a longer retention period is required by laws or regulations, the personal data will be kept longer in accordance with these requirements. All personal data (obtained) will not be kept longer than strictly necessary.

Third party processing

Marketence shares personal data with third parties only when strictly necessary for the performance of an agreement and to comply with relevant laws and regulations. No personal data is sold. Marketence may be under a legal obligation to share personal data with third parties. If personal data are shared with third parties, processing agreements are concluded for this purpose. The third parties with whom personal data are shared are:

The Payment Provider, for the purpose of executing an agreement. The categories of personal data processed are financial data.
The Bookkeeper, for the purpose of executing an agreement. The categories of personal data processed are contact and name and address information and financial data.
Software suppliers, for the purpose of executing the agreement. The categories of personal data processed are contact and name and address data.
Website administrator, for the purpose of executing the agreement. The categories of personal data processed are contact and name and address information.
Engaged third parties, for the purpose of execution of the agreement. The categories of personal data processed are contact and name and address data.

Security of Personal Data

Marketence takes the protection of your personal data seriously and in this regard, taking into account the state of the art, implementation costs, as well as the nature, scope, context and purposes of processing and the risks to the rights and freedoms of individuals that vary in their likelihood and severity, takes appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

Younger than 16?

If you are a minor, i.e. under the age of 16, you may only consent to the processing of your personal data with the consent of one of your parents or legal guardian. It is then important that your parent(s) or guardian reads this statement. They can also exercise the rights you have in relation to the personal data you leave with us, such as the right to oppose the (further) processing of your personal data or the right to inspect and correct your data.

Right of data subjects

As a data subject, you have the following rights:

Right of access;
As a data subject, you have the right to obtain clarification as to whether or not your personal data are being processed and, if so, to obtain access in relation to their processing.
Right to rectification;
You have the right to obtain rectification and completion of inaccurate data.
Right to data erasure;
Without unreasonable delay, a data subject must obtain erasure of personal data concerning him.
Right to restriction of processing;
As a data subject, you have the right to restrict the processing of your personal data. To do so, please contact Marketence.
Right to data portability;
A data subject has the right to obtain the personal data concerning him that he has provided to Marketence in a structured, common and machine-readable form in order to transfer such personal data to a third party, if necessary. A data subject may also instruct Marketence to transfer such data directly to a third party.
Right to object;
The data subject shall have the right to object at any time, on grounds relating to his particular situation, to the processing of personal data concerning him including profiling on the basis of those provisions. Marketence shall cease processing the personal data unless there are compelling legitimate grounds for the processing which override the interests, freedoms and rights of the data subject relating to the exercise, institution or support of legal claims.

Complaint

If you have a complaint about Marketence's handling of your personal data, or wish to exercise any of the above rights, please contact us via the website or by email at info@marketence.nl. To make sure that you wish to exercise a right, Marketence requests that you send a copy of your proof of identity. Please black out your passport photo and MRZ (strip of numbers at the bottom) to protect your privacy. Marketence will respond to your request as soon as possible and at the latest within 4 weeks. You can also file a complaint with the Personal Data Authority. This is the competent enforcement authority. You can contact them via this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Privacy Statement Changes

Marketence may update the privacy statement at any time. The most recent version is published on the website. Therefore, always keep an eye on the website for the most recent version. If the new privacy statement affects how Marketence processes data already collected about you, Marketence will notify you by email.

This version was last adopted on December 5, 2024